REPAIR PROCESS
From Device
From Device
To Delivery
Every device follows a structured repair journey ensuring proper diagnostics, repair handling, testing and customer satisfaction.
⚙️
HOW IT WORKS
Our Repair Journey
A professional step-by-step process from receiving your device until completion.
1
Device Received
Your device is booked into our repair process.
2
Diagnostics
Technicians inspect and identify the fault.
3
Assessment
Warranty validation or repair quotation process.
4
Repair
Repair work is completed by technicians.
5
Quality Testing
Devices are checked before completion.
6
Collection
Device is ready for collection or dispatch.
⚡ Hisense Warranty
1 Hour repair service target on Hisense in-warranty mobile phones.
🔧 Other Brands
Next day service after customer quotation approval.